What happens if a lead doesn't respond?

Outcraft AI is designed to be persistent yet polite. If a lead doesn't respond to the initial outreach, the AI automatically triggers a multi-channel follow-up sequence.

Key features of our follow-up process include:

Automated Reminders: The AI will reach out across phone, email, LinkedIn, and SMS until the lead engages or opts out.

Touchpoint Limits: You have the power to set a maximum number of "touches" per prospect to ensure your outreach remains professional and never crosses into spam territory.

Smart Termination: As soon as a lead engages or requests to opt out, the AI stops the sequence immediately.

For more details on managing your outreach, read our article on creating your outreach sequence.