Can I customize the messaging and brand voice?

Last updated: June 5, 2026

Absolutely. While Outcraft AI provides recommended settings and high-performing templates to get you started, you have complete creative control.

You can customize the following to ensure the AI aligns with your brand:

  • Scripts: Edit exactly what the AI says during calls or in messages.

  • Tone of Voice: Adjust the personality of the AI to match your brand (e.g., professional, friendly, or direct).

  • Qualification Questions: Define the specific criteria the AI must verify before booking a meeting.

The AI is built to adapt to your unique sales process, not the other way around.